Identification Services Bureau

Supporting Measures

  • Nursery Rooms

    Location: Identification Services Bureau (1st floor of the China Plaza)

  • Accessible Washroom

    Location: Identification Services Bureau (1st floor of the China Plaza)

  • Priority Service

    Priority service is available for infants, pregnant women, the elderly and people with disbilities according to actual situations to reduce their waiting time.

  • Wheelchairs

    Provided for people with difficulties in mobility. Please enquire at the service counter if needed. (1st floor of the China Plaza)

  • Integrated Self-service Kiosk (with caring mode)

    Location: Please refer to kiosk locations

    Icon Caring mode icon
  • Accessibility Support Supervisor Program

  • Arrangement of Services during Typhoon

Contact Us

Headquarters

  • Address: Avenida da Praia Grande, nº804, Edificio "China Plaza", 1º andar, Macau
  • Hotline: (853) 2837 0777/ (853) 2837 0888
  • (A voice mail service is provided during non-office hours or peak hours. Messages left during office hours with a local contact number provided will be replied on the same day, and messages left during non-office hours will be replied on the following working day. If you cannot provide a local contact number, please email to info@dsi.gov.mo for enquiry.)
  • Fax: (853) 2837 4300
  • Email: info@dsi.gov.mo
  • Office hours: Monday to Friday, 09:00 - 18:00 (Closed on Saturday, Sunday and government holidays)

Macao Government Services Centre in Venceslau de Morais

  • Address: Avenida de Venceslau de Morais, n.º 222, R/C, Macau
  • Hotline: (853) 2845 1515
  • Fax: (853) 2845 2211
  • Email: info@csraem.gov.mo
  • Office hours: Monday to Friday, 09:00 - 18:00 (Closed on Saturday, Sunday and government holidays)
  • Service Description﹕Please refer to the website of Government Services Centre (www.csraem.gov.mo)

Macao Government Services Centre in Islands

  • Address: Rua de Coimbra, n.º 225, 3.º andar, Taipa
  • Hotline: (853) 2842 1212
  • Fax: (853) 8395 4567
  • Email: info@csraem.gov.mo
  • Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)
  • Service Description﹕Please refer to the website of Government Services Centres (www.csraem.gov.mo)
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