The online service is applicable to the first-time application or renewal of travel documents which will expire in less than nine months or have expired;
Applicants have to log in to the “Macao One Account” to lodge the application;
Applicants who cannot pass the facial recognition will not be allowed to apply for travel documents online;
Applicants have to choose the photo for identification documents which is taken by a contracted photography studio from “My Photo” in the “Macao One Account”. You may refer to the latest list of contracted photography studios of “My Photo” of “Macao One Account”. The photo has to be taken within the last 6 months. (Note: In order to avoid hindrance when using the travel document, DSI will request the applicant to submit additional photo if the photo provided does not meet the specified requirements. Moreover, the receipt QR code is provided by “My Photo” contracted studios, DSI will not charge any fee) ;
Applicants have to agree to use the personal information (including the image of Macau SAR Identity Card) stored in the Identification Services Bureau for lodging the application;
Applicants have to take a selfie which will be checked against the identification document photo;
According to the regulation, applicants shall sign according to the signatures on their identity cards;
Applicants aged 18 or above are required to collect their documents at the DSI Service Station in person.
Notes to applicants under 18 years old
The application has to be lodged by using the “Macao One Account” of the applicant’s father, mother or guardians;
The service is only applicable to applicants who reached 5 years old or above on the latest issuance date on the Macao Resident Identity Card. In addition, if there is a significant change in the underage applicant’s appearance, he/she may not be able to pass the facial recognition;
Both parents or guardians are required to conduct facial recognition;
The document must be collected by the applicant's parent or guardian.
Circumstances under which online application for travel document is not applicable:
Applicants who are twins or other multiples.
The Macao Resident Identity Card has expired (excluding those who are in the process of renewing their identity card);
Interdicted person or quasi-interdicted person;
Application for travel document due to loss or damage of document;
The parent or guardian of the underage applicant does not hold a Macao Resident Identity Card.
Required documents for online application:
The applicant's original travel document (in case of document renewal);
A photo that is qualified for identification documents has been uploaded to "My Photo" of the "Macao One Account.
Download and install the “Macao One Account” mobile application