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[   Eligibility   |  Application Methods   |    Submission and presentation of documents   |    Fees   |    Date of Collection   |    Overseas Postal Application ]

A. Eligibility

 

Applicants who fulfill all of the following conditions are eligible for the Macao SAR Travel Permit:

  • Non-Permanent Resident of the Macao SAR with Chinese nationality;
  • Holders of Macao SAR Non-Permanent Resident Identity Card;
  • Not eligible for other travel documents.
 
B. Application Methods:
 
 
C. Submission and presentation of documents
 

Application made at DSI counter

Required Documents:

  • Original Macao SAR Resident Identity Card (will be returned to the applicant after verification);
  • Applicant can choose to submit a 1.5-inch, color, bareheaded and full-faced photograph in plain white background which is taken at a photography studio within the last 6 months, use the photograph taken onsite at no cost (Click here for Photograph Specifications), or use the photograph for identification documents stored in “My Photo” of the “Macao One Account” for the travel document application. For details about adding identification document photo to “Macao One Account”, please refer to the promotion materials of "My Photo" of “Macao One Account” and the list of contracted photography studios. (Please read Remarks 1).
  • The former Macao SAR Travel Permit, in case of renewal (Renewal application of the travel documents can be lodged within nine months prior to the expiration date);
  • An official loss report issued by the competent authority (e.g. police) if applicants cannot submit the former Macao SAR Travel Permit;
  • If applicants are under the age of 18, their parents or the person who executes the parental right or guardianship in compliance with the law must present their original identification documents and sign in the signature field of the application form (The original identification documents will be returned after verification and photocopying) (Please read Remarks 2 and 3).
      Remarks 1: If the photo submitted or the live-captured photo is found to be unsatisfactory after examination, this bureau will inform the applicant of submitting another photo.
      Remarks 2: If either parent cannot accompany his/her child to apply for the travel document, such parent has to fill out the authorization form and provide a photocopy of a valid identification document which bears his/her signature.
      Remarks 3: If parents of the applicant are in the state of unmarried, separation, partition of property or divorce, or either parent is unable to sign on the signature field due to certain reason (e.g. missing), the other parent has to prove his/her entitlement to exercise parental right in order to lodge the application for underage children.

Application through the “Macao One Account” mobile application

Applicants are required to download the “Macao One Account” mobile application.

    Notes on Online Application for Travel Documents
  • The online service is applicable to the first-time application or renewal of travel documents in nine months before the expiry date.
  • Applicants have to log in to the “Macao One Account” to lodge the application.
  • Applicants who cannot pass the facial recognition will not be allowed to apply for travel documents online.
  • In the application process, applicants have to choose the photo which is qualified for identification documents from “My Photo” in the “Macao One Account”. You may refer to the latest list of contracted photography studios of “My Photo” of “Macao One Account”. The photo has to be taken within the last 6 months. (Note: In order to avoid hindrance when using the travel document, DSI will request the applicant to submit additional photo if the photo provided does not meet the specified requirements.)
  • Applicants have to agree to use the Macau SAR Identity Card image stored in the Identification Services Bureau for lodging the application.
  • According to the regulation, applicants shall sign according to the signatures on their identity cards.
  • Applicants aged 18 or above are required to collect their documents at the DSI Service Station in person.
  • Notes to applicants under 18 years old
    • The application has to be lodged by using the “Macao One Account” of the applicant’s father, mother or guardians.
    • The service is only applicable to applicants who reached 5 years old or above on the latest issuance date on the Macao Resident Identity Card. In addition, if there is a significant change in the underage applicant’s appearance, he/she may not be able to pass the facial recognition.
    • Both parents or guardians are required to conduct facial recognition.
    • The document must be collected by the applicant's parent or guardian.

Circumstances under which online application for travel document is not applicable:

  • The Macao Resident Identity Card has expired (excluding those who are in the process of renewing their identity card);
  • Interdicted person or quasi-interdicted person;
  • Application for a travel document due to loss or damage of document;
  • The parent or guardian of the underage applicant under the age of 18 does not hold a Macao Resident Identity Card.

Payment Method:
Online payment.

Required documents for online application:

  1. The applicant's original travel document (in case of document renewal);
  2. A photo that is qualified for identification documents has been uploaded to "My Photo" of the "Macao One Account".

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D. Fees
 
  • Normal: MOP 360.00
  • Urgent: an additional fee of MOP 150.00 will be charged
  • If the applicant cannot present the original travel document or the replacement is made for the reason of damage, the extra processing fees to be charged are as below:
  • - First time: an additional fee of MOP 150.00;
    - Second time: an additional fee of MOP 300.00;  
    - Third time: an additional fee of MOP 600.00; 
    - Fourth time: an additional fee of MOP 1,200.00; 
    - Fifth time or above: an additional fee of MOP 2,400.00.
    - For persons who were first issued with the travel document (2019 version), the extra fee for replacement of travel document due to loss or damage will be counted for the first time all over again.
  • Applicants who are lack of financial capability due to following conditions can apply for exemption of application fees. The relevant fees can be exempted upon approval:

Types

Requirements

Unemployment

1) Applicants have to sign the application form of fee exemption;
2) Applicants have to sign a declaration to declare their unemployment status;
3) Submit the receipts of Employment Registration issued by the Labour Affairs Bureau (DSAL) of the past 12 months to state a lack of financial capability due to long-term unemployment.

Poverty

1) Applicants have to sign the application form of fee exemption;
2) Submit a photocopy of a valid Beneficiary Card issued by the Social Welfare Bureau (IAS). (The original document is required for verification)

Disability

1) Applicants have to sign the application form of fee exemption;
2) Submit a photocopy of a valid Disability Assessment Registration Card issued by the Social Welfare Bureau (IAS). (The original document is required for verification)

Note: Additional supporting documents may be required for applicant’s financial incapability verification of DSI, if necessary.

     

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E. Date of Collection
 
  • Normal: 10 working days.
  • Urgent: 2 working days.

    Attention:
    1. The above expected collection date is counted from the following day after submission of all necessary documents to DSI. Under special circumstances, the expected collection date would be adjusted. 

    2. In case of damaged, stolen or lost travel permit, the re-issuance time of the new travel permit is 60 days at maximum. Urgent application is not accepted under normal circumstances except written request and supporting documents are submitted. The approval result will be informed within 2 working days.

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F. Overseas Postal Application
 

Applicants can lodge the application by post if they are in other countries or regions. (Mainland China and Hong Kong are not included)

Under the novel coronavirus pandemic, applicants in the mainland of China or Hong Kong who have a special and urgent need to apply for travel document can make a written request to the Identification Services Bureau (DSI) for application and also provide the proof of such special and urgent situation. DSI will consider the actual situation when making the decision.

(Attention: This bureau will issue the travel document only after verifying the identity of the applicant)

Application procedures:

  1. Access the “Postal Application Service” system of DSI to obtain an application number and print out an application slip;
  2. Mail “Part 2” of the application slip and the “Required documents” mentioned below to DSI. (Mailing address: Macau Postal Box No. 1089/ Avenida da Praia No. 804, Edificio China Plaza, 20 andar, Macau);
  3. After receiving the required documents, DSI will update the application progress in the “Postal Application Service” system. Applicants should check their application status in the system from time to time.
  4. When the application status changes to “Please pay for the application”, applicants can pay the fee to complete their application.

Required documents:

  1. A duly completed application form. Applicants can download the application form from the “Postal Application Service” system of DSI or request DSI to send the application form by post or obtain the application form by a representative in Macao. (Please see Application form filled sample);
  2. Photocopy of Macao SAR non-Permanent Resident Identity Card;
  3. One photograph taken from photography studio within the last 6 months and meets the specific requirements: color, bareheaded and full-faced photograph in plain white background, with the size of 1.5 inches (Photograph Specifications);
  4. Supporting documents which prove that the applicant cannot lodge the application in person, such as proof of schooling or employment and so on;
    • Proof of schooling issued in the last 3 months (e.g. student card, transcript or proof of graduation.); or
    • proof of employment issued in the last 3 months (e.g. proof of working, proof of income); or
    • a medical proof issued in the last 3 months (including admission to hospital, pregnancy, etc);
  5. A clear set of the applicant’s ten fingerprint impression (see Fingerprint Form);
  6. In case of renewal application, applicants have to submit the former Macao SAR Travel Permit if it is still valid (Renewal application of the travel documents can be lodged within nine months prior to the expiration date);
  7. Loss report is required if the applicant cannot provide the former Macao SAR Travel Permit;
  8. If applicants are under the age of 18, both parents, the person executing parenting right or guardianship by law have to submit their photocopy of identification documents and sign on the signature field;
  9. An duly completed authorization form is required if the applicant needs to authorize another person to lodge the application or collect the travel document on his/her behalf.

Fees: Application fee + Postage + Surcharge (if applicable)

1. Application fee

Normal application: MOP360.00;
Urgent application: an additional fee of MOP150.00.

2. Postage:

Normal (air registered mail with advice of delivery): According to the postage charged by the Macao Post and Telecommunications Bureau (the amount is subject to the destination and weight of the documents).
Express: According to the postage rate of the express courier company (the preliminary estimated amount is based on the destination and the weight of the parcel. The express courier may charge the applicant the difference in postage according to the actual delivery situation).
※ Attention: To avoid loss in delivery, DSI only sends the travel document by express delivery or air registered mail with advice of delivery. Travel documents will not be sent by surface mail.

3. Surcharge (if applicable)

If the applicant cannot present the original travel document or the replacement is made for the reason of damage, the extra processing fees to be charged are as below:

    - First time: an additional fee of MOP 150.00;
    - Second time: an additional fee of MOP 300.00;
    - Third time: an additional fee of MOP 600.00;
    - Fourth time: an additional fee of MOP 1,200.00;
    - Fifth time or above: an additional fee of MOP 2,400.00.
    - For persons who were first issued with the travel document (2019 version), the extra fee for replacement of travel document due to loss or damage will be counted for the first time all over again.

Means of payment:

1. Online payment:

Pay by credit card in the “Postal Application Service” system.

2. By an authorized person in Macao:

The applicant can submit an authorization letter to authorize a person in Macao to pay the fee in cash at DSI in person.
Attention:

  • Payment for overseas postal application can only be made by the above-mentioned methods.
  • In case of having made a payment to the Macao Special Administrative Region Government mistakenly due to system failure or other special conditions, the person concerned should contact the Identification Services Bureau (DSI) immediately.  DSI will return the relevant amount to the person concerned.
  • If the applicant wants to cancel the application and have the refund of the application fee after completing the transaction online, he/she has to make a written request to DSI for the refund.

Date of Collection:
Normal application: 10 working days.
Urgent application: 2 working days.
(The collection date is counted from the following day after DSI received all necessary documents.)

Attention:

  1. Under special circumstances, the collection date would be adjusted.
  2. The processing time of the new document will be extended up to 60 days for application due to damage, theft or loss. In these cases, urgent application is not accepted. If the applicant has an urgent need of the new travel document, they can submit a letter stating their reasons and provide supporting documents. DSI will inform them of the assessment result within 2 working days.

Last Updated: 29/11/2022

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