Applicants who fulfill all of the following conditions are eligible for the Macao SAR Passport:

• Permanent Resident of the Macau SAR with Chinese nationality.
• Holders of Macao SAR Permanent Resident Identity Card.

1. Service counter
2. “Macao One Account” mobile application
3. Self-service kiosk
4. Overseas post

Application made at DSI counter

Required Documents:

• Original Macao SAR Permanent Resident Identity Card (will be returned to the applicant after verification);
• Applicant can choose to submit a 1.5-inch, color, bareheaded and full-faced photograph in plain white background which is taken at a photography studio within the last 6 months, use the photograph taken onsite at no cost (Click here for Photograph Specifications), or use the photograph for identification documents which is taken by a contracted photography studio from “My Photo” in the “Macao One Account” for the travel document application. For details about adding identification document photo to “Macao One Account”, please refer to the promotion materials of "My Photo" of “Macao One Account” and the list of contracted photography studios. (Please read Remarks 1 and 2);
• Macao SAR Travel Permit, if any;
• The former Macao SAR Passport, in case of renewal (Applicants can renew travel documents which will expire in less than 9 months or have expired);
• An official loss report issued by the competent authority (e.g. police) if applicants cannot submit the former Macao SAR Travel Permit or Macao SAR Passport;
• If applicants are under the age of 18, their parents or the person who executes the parental right or guardianship in compliance with the law must present their original identification documents and sign in the signature field of the application form (The original identification documents will be returned after verification and photocopying) (Please read Remarks 3 and 4).
Remarks 1: If the photo submitted or the live-captured photo is found to be unsatisfactory after examination, this bureau will inform the applicant of submitting another photo.
Remarks 2: The receipt QR code is provided by “My Photo” contracted studios, DSI will not charge any fee.
Remarks 3: If either parent cannot accompany his/her child to apply for the travel document, such parent has to fill out the authorization form and provide a photocopy of a valid identification document which bears his/her signature.
Remarks 4: If parents of the applicant are in the state of unmarried, separation, partition of property or divorce, or either parent is unable to sign on the signature field due to certain reason (e.g. missing), the other parent has to prove his/her entitlement to exercise parental right in order to lodge the application for underage children.

Application through the “Macao One Account” mobile application

Applicants are required to download the the “Macao One Account” mobile application.

Notes on Online Application for Travel Documents

• The online service is applicable to the first-time application or renewal of travel documents which will expire in less than nine months or have expired.
• Applicants have to log in to the “Macao One Account” to lodge the application.
• Applicants who cannot pass the facial recognition will not be allowed to apply for travel documents online. If applicants are twins or multiples, they can lodge the application for travel document through “Macao One Account” provided that they have bound the electronic identity with their mobile phone;
• Applicants have to choose the photo for identification documents which is taken by a contracted photography studio from “My Photo” in the “Macao One Account”. You may refer to the latest list of contracted photography studios of “My Photo” of “Macao One Account”. The photo has to be taken within the last 6 months. (Note: In order to avoid hindrance when using the travel document, DSI will request the applicant to submit additional photo if the photo provided does not meet the specified requirements. Moreover, the receipt QR code is provided by “My Photo” contracted studios, DSI will not charge any fee) ;
• Applicants have to agree to use the personal information stored in the Identification Services Bureau for lodging the application;
• Applicants have to take a selfie which will be checked against the identification document photo;
• Applicants aged 18 or above are required to collect their documents at the DSI Service Station in person (if the former travel document is still valid, please present it for cancellation when collecting the new travel document).
• Notes to applicants under 18 years old
• The application has to be lodged by using the “Macao One Account” of the applicant’s father, mother or guardians.
• The service is only applicable to applicants who reached 5 years old or above on the latest issuance date on the Macao Resident Identity Card. In addition, if there is a significant change in the underage applicant’s appearance, he/she may not be able to pass the facial recognition.
• Both parents or guardians are required to conduct facial recognition.
• The document must be collected by the applicant's parent or guardian.

Circumstances under which online application for travel document is not applicable:

1. The Macao Resident Identity Card has expired (excluding those who are in the process of renewing their identity card);
2. Interdicted person or quasi-interdicted person;
3. Application for travel document due to loss or damage of document;
4. The parent or guardian of the underage applicant does not hold a Macao Resident Identity Card.

Payment Method:
Online payment

Required documents for online application:

1. The applicant's original travel document (in case of document renewal);
2. A photo that is qualified for identification documents has been uploaded to "My Photo" of the "Macao One Account".

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• Normal: MOP 430.00;
• Urgent: an additional fee of MOP 150.00 will be charged
• If the applicant cannot present the original travel document or the replacement is made for the reason of damage, the extra processing fees will be charged as follows:
  - First time: an additional fee of MOP 150.00;
  - Second time: an additional fee of MOP 300.00;
  - Third time: an additional fee of MOP 600.00;
  - Fourth time: an additional fee of MOP 1,200.00;
  - Fifth time or above: an additional fee of MOP 2,400.00.
  - For persons who were first issued with the travel document (2019 version), the extra fee for replacement of travel document due to loss or damage will be counted for the first time all over again.
• Applicants who are lack of financial capability due to following conditions can apply for exemption of application fees. The relevant fees can be exempted upon approval:

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• Normal: 10 working days.
• Urgent: 2 working days.

Attention:
1. The above expected collection date is counted from the following day after submission of all necessary documents to DSI. Under special circumstances, the expected collection date would be adjusted.

2. In case of damaged, stolen or lost the former Macao SAR Travel Permit or Macao SAR Passport, the re-issuance time of the new Passport is 60 days at maximum. Urgent application is not accepted under normal circumstances except written request and supporting documents are submitted. The approval result will be informed within 2 working days.

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Applicants can lodge the application by post if they are in other countries or regions. (Mainland China and Hong Kong are not included)

(Attention: This bureau will issue the travel document only after verifying the identity of the applicant)

Application procedures:

1. Access the “Postal Application Service” system of DSI to obtain an application number and print out an application slip;
2. Mail “Part 2” of the application slip and the “Required documents” mentioned below to DSI. (Mailing address: Macau Postal Box No. 1089/ Avenida da Praia No. 804, Edificio China Plaza, 20 andar, Macau);
3. After receiving the required documents, DSI will update the application progress in the “Postal Application Service” system. Applicants should check their application status in the system from time to time.
4. When the application status changes to “Please pay for the application”, applicants can pay the fee to complete their application.

Required documents:

1. A duly completed application form. Applicants can download the application form from the “Postal Application Service” system of DSI or request DSI to send the application form by post or obtain the application form by a representative in Macao. (Please see Application form filled sample);
2. Photocopy of Macao SAR Permanent Resident Identity Card;
3. One photograph taken from photography studio within the last 6 months and meets the specific requirements: color, bareheaded and full-faced photograph in plain white background, with the size of 1.5 inches (Photograph Specifications);
4. Supporting documents which prove that the applicant cannot lodge the application in person:
   • Proof of schooling issued in the last 3 months (e.g. transcript or proof of graduation.); or
   • proof of employment issued in the last 3 months (e.g. proof of working, proof of income); or
   • a medical proof issued in the last 3 months (including admission to hospital, pregnancy, etc);
5. A clear set of the applicant’s ten fingerprint impression(see Fingerprint Form);
6. Macao SAR Travel Permit (if any);
7. The former Macao SAR Passport, in case of renewal (Applicants can renew travel documents which will expire in less than 9 months or have expired);
8. Loss report is required if the applicant cannot provide the former Macao SAR Travel Permit or the former Macao SAR Passport;
9. If applicants are under the age of 18, both parents, the person executing parenting right or guardianship by law have to submit their photocopy of identification documents and sign on the signature field;
10. An duly completed authorization form is required if the applicant needs to authorize another person to lodge the application or collect the travel document on his/her behalf.

Fees: Application fee + Postage+ Surcharge (if applicable)

1. Application fee

Normal application: MOP430.00;
Urgent application: an additional fee of MOP150.00.

2. Postage:

Normal (air registered mail with advice of delivery): According to the postage charged by the Macao Post and Telecommunications Bureau (the amount is subject to the destination and weight of the documents).
Express: According to the postage rate of the express courier company (the preliminary estimated amount is based on the destination and the weight of the parcel. The express courier may charge the applicant the difference in postage according to the actual delivery situation).
※ Attention: To avoid loss in delivery, DSI only sends the travel document by express delivery or air registered mail with advice of delivery. Travel documents will not be sent by surface mail.

3. Surcharge (if applicable)

If the applicant cannot present the original travel document or the replacement is made for the reason of damage, the extra processing fees to be charged are as below:

- The first time: an additional fee of MOP 150.00;
- The second time: an additional fee of MOP 300.00;
- The third time: an additional fee of MOP 600.00;
- The fourth time: an additional fee of MOP 1,200.00;
- The fifth time or above: an additional fee of MOP 2,400.00.
- For persons who were first issued with the travel document (2019 version), the extra fee for replacement of travel document due to loss or damage will be counted for the first time all over again.

Means of payment:

1. Online payment:

Pay by credit card in the “Postal Application Service” system.

2. By an authorized person in Macao:

The applicant can submit an authorization to authorize a person in Macao to pay the fee in cash in person at this Bureau.

Attention:

• Payment for overseas postal application can only be made by the above-mentioned methods.
• In case of having made a payment to the Macao Special Administrative Region Government mistakenly due to system failure or other special conditions, the person concerned should contact the Identification Services Bureau (DSI) immediately.  DSI will return the relevant amount to the person concerned.
• If the applicant wants to cancel the application and have the refund of the application fee after completing the transaction online, he/she has to make a written request to DSI for the refund.

Date of Collection:
Normal application: 10 working days.
Urgent application: 2 working days.
(The collection date is counted from the following day after receiving all necessary documents. Delivery time is not included.)

Attention:

1. Under special circumstances, the collection date would be adjusted.
2. The processing time will be extended up to 60 days for the travel document application due to damage, theft or loss. In these cases, urgent application is not accepted. If the applicant has an urgent need of the new travel document, they can submit a letter stating their reasons and produce supporting documents. This Bureau will inform them of the assessment result within 2 working days.

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Visa-free access for Macau SAR travel documents

 

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E-visa

 

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Last Updated: 21/03/2024